Forever Cards - FAQ

Do you send personalized cards to my recipients for me? 

Yes! Just choose the card you love, personalize it with your message, and enter your recipient's address. We will create, stuff, and mail the card for you directly to your recipient with tracked shipping.

Can I purchase the card without any additional customization to give as a gift?

Yes, you can purchase the card and we will send you the envelope and card stands for you to give as a gift. 

How does my card stand up?

Great question. Our cards are made from one single piece of wood and all of them come with two small wooden card stands so that you can display them anywhere in the home or the office. 

Can I write on my wooden card if I do not want it engraved?

Yes, absolutely. All of our wooden cards are finished to the highest quality and can be written on with a Sharpie or permanent marker, without any bleed into the natural wood. You can also add colour to your card by using Permanent markers, Paint or Crayons. 

How long will my order take to be made?

All of the order times are an estimate and not a guarantee.

Standard orders –  7-10 working days

Custom orders – 10-15 working days

If your order is going to take longer we will advise you at the time of purchase or soon after. If you require your order to be made and delivered sooner than the times specified, please let us know at the time you place your order. 

What do I do if there’s a mistake in my submission?

Please ensure that all customized text is correct when you order. If you have already submitted your order please call us immediately at 289.716.1491 or and we will try and resolve this problem.

Can I purchase a larger custom card so that lots of people can sign it?

Yes, we can make our cards up to 18 inches x 24 inches. This makes it perfect for large groups or teams to sign the card. 

Will my card be exactly as shown on your website?

Wood is a natural product and no two pieces of wood are identical. The colour and grain will differ with every piece. All sizes stated in the product information are approximate, we try our best to ensure consistency.

Do you have a Wholesale Option?

Yes, we do. You can request a Wholesale Account from us to access our Wholesale prices.